Turned out, he was still on Sierra (10.12). Same Sag: I had the same problem with my family-my son already had a 50G storage plan and after I got a 200G family storage plan and added all my family members to it, for some reason it still showed him as "not using", and nowhere in the iCloud preferences on him MacBook would it allow him to switch to the family plan and get rid of his individual plan.Īfter a lot of digging I found one article that mentioned that in order to use the family shared iCloud storage you have to be running Mac OS High Sierra (10.13) or higher. TheyĬan't keep their current plan and use the shared family plan at the Plan, they get a refund for the remainder of their personal plan. Plan, they can choose to switch to your plan or keep their own and If a family member is already paying for their own iCloud storage : That link does not explain how to merge an already existing plan into a family plan that the user has been added to.
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